System Alerts
Exporting Reports to Excel or PDF is Failing Without Error – Posted June 5, 2023 [Resolved]
Dear Colleagues,
Workday has identified an issue when exporting a report to Excel or PDF. After starting an export from the UI report output, the notification with the expected file is never shown, and no error is displayed.
Workday is actively working on a fix with high priority. We apologize for the inconvenience this issue may cause. This alert will be updated as we receive status updates from Workday.
Update: Workday reported this issue at 1:52AM EST on June 5, 2023 and a resolution was provided at 2PM EST on June 5, 2023.
Regards,
GMS Team
Create Position Responsibilities Issue – Posted May 17, 2023 [Resolved]
Dear Colleagues,
There is a known issue that while editing the responsibilities for a position, or creating a new position, the spacing will change erroneously, adding unintended spacing to the responsibilities entered. This issue will be resolved by Workday this weekend.
Regards,
GMS Team
Adaptive Outage – Posted May 16, 2023 [RESOLVED]
Dear Colleagues,
The emergency maintenance window for Workday Adaptive Planning data centers is scheduled for today, Tuesday May 16th from 11:00PM – 11:30PM ET.
Regards,
GMS Team
External Career Site Issues – Posted May 4, 2023 [RESOLVED]
Dear Colleagues,
The external career sites for Hoya Staffing and GU-Qatar are currently not working as expected. Workday anticipates that this will be resolved by noon, and we will update this message once we have confirmed that it is resolved.
Regards,
GMS Team
Performance Issues on April 5, 2023 [RESOLVED]
Dear Colleagues,
We are receiving reports of system performance issues. We are actively coordinating with Workday on the issue and resolution and will provide an update once we have one. Sorry for any inconvenience.
Regards,
GMS Team
Performance Issues on February 27, 2023 [RESOLVED]
Dear Colleagues,
We are receiving reports of system performance issues. We are actively coordinating with Workday on the issue and resolution and will provide an update once we have one. Sorry for any inconvenience.
Regards,
GMS Team
Amazon Punchout Currently Unavailable – Posted on January 12, 2023 [Resolved]
Dear Colleagues,
Amazon’s eProcurement supplier link (punchout) through the Georgetown Management System (GMS) is temporarily unavailable. We are expecting it should be back soon, and apologize for any inconvenience this is causing. We will post an update as soon as the link is available.
If you encounter any issues with the Amazon supplier link after the link is available again, please contact the Service Center by emailing help@georgetown.edu or calling (202) 687-4949.
Thank you for your attention.
Refer to this link for archived system alerts.